Privacy Policy
Last updated: March 5, 2026
Pentra ("we," "our," or "us") operates the pentra.dev website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials through our third-party provider (Clerk).
Website Data
When you connect a website to Pentra, we collect:
- Your website domain and page content (via automated crawling)
- Site metadata, keywords, and niche information
- Brand identity data (colors, logo URL, fonts) extracted programmatically
- Publishing credentials (GitHub tokens, WordPress credentials, webhook URLs)
Generated Content
We store all articles, topic clusters, and metadata generated by our AI pipeline on your behalf.
Payment Information
Payment processing is handled by Stripe through Clerk Billing. We do not store your credit card details directly. Stripe's privacy policy governs payment data handling.
2. How We Use Your Information
- To crawl and analyze your website for content generation
- To generate keyword strategies and article content
- To fact-check generated content against web sources
- To publish articles to your connected platforms
- To manage your subscription and account
- To send you service-related notifications
- To improve our AI models and service quality
3. Data Sharing
We share your data with the following third-party services, strictly for providing our service:
- Anthropic (Claude) — AI content generation and fact-checking
- OpenAI — web research, image generation, YouTube search
- Clerk — authentication and billing
- Convex — database and backend infrastructure
- Vercel — website hosting
- Stripe — payment processing (via Clerk)
We do not sell your personal data to third parties.
4. Data Retention
We retain your data for as long as your account is active. You can request deletion of your account and all associated data by contacting us at pentrahelp@gmail.com. Upon account deletion, your data will be permanently removed within 30 days.
5. Data Security
We implement industry-standard security measures to protect your data, including TLS encryption in transit and encryption at rest. Publishing credentials (GitHub tokens, WordPress passwords) are stored securely in our database and only accessed during the publishing process.
6. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at pentrahelp@gmail.com.
7. Cookies
We use essential cookies only for authentication and session management. We do not use tracking cookies or third-party advertising cookies. Google Analytics may be used for anonymous usage statistics with your consent.
8. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.
9. Children's Privacy
Pentra is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: pentrahelp@gmail.com
Support: pentrahelp@gmail.com
Phone: +49 1520 9530880
Address: Pentra Legal Team
Kerpener Straße 6, 50170 Kerpen, Germany