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Get in touch

Have a question about Pentra, need help with your account, or want to discuss a custom plan? We'd love to hear from you.

What we can help with

  • Account setup and onboarding
  • Billing and subscription questions
  • Custom enterprise plans
  • Technical support and bug reports
  • Feature requests and feedback

We typically respond within 24 hours.

Before you email

What should I include in my email?

Your website address and, if something looks wrong, the page or article it's about. That lets us check your account straight away.

Can I change my plan or cancel?

You can change your plan from Plans & billing in your dashboard. To cancel, or if anything about a charge is unclear, email us and we'll sort it out.

Do you offer plans for agencies or several websites?

Pro covers 3 websites and Scale covers 10. If you need more, tell us how many sites and articles a month and we'll set up a custom plan.